[Accessories] BLE Wifi Remote Receiver Korea Optional Smart Remotes Kaiser Plus, Midas, Hione Plus, Hivic, Eazea

📌 Product Notice

Before purchasing a remote control for Eazea, Zeus, or Genesis products,
please make sure to provide:

• A clear photo of the installed door lock

• The exact model name

❌ Door locks manufactured in China are NOT compatible
⭕ Only door locks manufactured by HiOne Plus in Korea are supported

🔹 Remote Control Guide

▶ Door Lock Remote [KAISER+]

• Applicable brands: HiOne Plus / Hivic / Zeus / Eazea

• Type: Indoor

• Battery: 2 × AAA batteries

▶ Door Lock Remote [MIDAS]

• Type: Portable

• Battery:

  • Small portable remote → Coin cell battery

  • Large portable remote → AAA batteries

• ⚠️ Requires Wi-Fi Box power connection

🔹 BLE & Wi-Fi Function Comparison

1️⃣ PhonePass+ (Korean BLE + Wi-Fi)

• High-security system based on a Korean app

• Main functions:

  • Temporary PIN issuance

  • Access log check

  • Smartphone unlocking

👉 KAISER+ supports both Korean and Chinese apps

▪ PhonePass+ [Korean App]

• Applicable models: All KAISER+ products

• Excluded models: M1500GNK / M1590GNK / M1593GNK

• Compatible with: All HiOne models, All HiBig models

▪ Smart Life (= Tuya / Chinese App)

• Applicable model: MS9310FSK [MIDAS]

• Functions:

  • Temporary PIN issuance

  • Access log check

  • Smartphone unlocking

2️⃣ Ewelink Wi-Fi Box (Chinese App)

• Functions:

  • Smartphone unlocking

  • Multiple 433MHz car-type remote registrations

• Access log check → Requires optional door sensor

👉 Compatible with:
KAISER+, MIDAS, and most Korean-made door locks that support remotes

⚠️ Pre-consultation is strongly recommended before purchase

🔹 Built-in Wi-Fi Comparison

▪ Chinese Products

• Built-in Wi-Fi

• High battery consumption

• Requires rechargeable batteries

▪ Our Products

• External USB Wi-Fi Box

• Minimal battery consumption

• Supports standard AA batteries

🔹 RF Card Compatibility

• Compatible with most Korean-made door locks (except EPIC)

• Pre-consultation recommended

• Package includes 6 pieces total:

  • Sticker type / Card type / Tag type

  • Brand designs are sent randomly

🔹 Cautions & Warranty Policy (Important)

• BLE / Wi-Fi / Remote products are consumables
  → 6-month free warranty

• BLE & Wi-Fi performance may vary depending on:

  • Smartphone model

  • Home internet environment
    → 100% flawless operation cannot be guaranteed

• If malfunction occurs due to environmental factors
  (not a product defect):
  → Return shipping cost to Korea must be covered by the buyer

• When registering a remote:
  → All previously registered remotes must be deleted and re-registered

• Maximum number of connections: 3 total
  (Remote + SYNC + Wi-Fi combined)

• Before purchasing a remote:
  → Please confirm that the receiver is installed inside the door lock

🔹 Important Notice Regarding “Product Defect” Claims

Most customers who claim a product defect are actually experiencing issues due to
incorrect remote registration procedures.

• Actual remote defect rate:
  Approximately 1–2 units per 10,000 units sold

▶ Mandatory Registration Procedure

1. Delete all previously registered remotes from the door lock

2. Proceed with remote re-registration

3. If re-registration fails:

   • Disassemble the in-body unit

   • Check whether the internal receiver is red

4. If the receiver is red:

   • Registration requires pressing the small corner button inside the receiver

5. After registration:

   • Unlock the door 2–3 times using a PIN code or RF card

   • This finalizes synchronization and enables normal operation

▶ If the remote still does not work

• The issue may be caused by:

  • A defective receiver, or

  • A malfunctioning main control board of the door lock

🔹 Overseas (Singapore) Service Support

• For Singapore:
  → Please request assistance from the local partner company

• On-site service fees will apply

🔹 Return Approval Policy (Mandatory)

If you claim a receiver defect:

⚠️ You must submit a full, unedited video showing
the entire setup process from start to finish, performed by yourself.

📌 Return approval will be granted only after video verification.

필요하시면

• 🇸🇬 Singapore-only customer version

• 🛒 Shopify product-page short version

• 🛠 CS quick-response manual (1-page)